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Services & Prices
The company offers a broad range of services, as our review showed. Besides resume and CV help (writing or editing), you can also get cover letters here, thank-you letters, follow-up letters, KSAs, and help with boosting your LinkedIn profile for better professional visibility.
Clients are also treated to numerous extras, such as e-cover letters, automated resume distribution to top employment agencies in their country, and the KSC (Key Selection Criteria) summary for their profession. All clients get interview tips, a list of the top job search websites, and top recruiting agencies free of charge.
Unfortunately, we didn’t find any information about writers in the process of our review. Their qualification and native language are not indicated on the website. Neither is there an option to choose one of the top writers. Our review only yielded the number of certified writers — over 200 — employed in the company. Still, no details about their certification were given.
The prices charged here are above the market average, with the cheapest package costing you $135 minimum. The editing service costs $79, and extra services are charged very expensively, with a KSA costing around $60 and a set of follow-up and thank-you letters priced at $49.
The company has a refund policy in place, but its grounds are described in very vague language. As our review shows, former clients of this provider often complain of not receiving refunds even after multiple unsuccessful revisions of poor-quality products. Indeed, in its Terms and Conditions, there are no clear guidelines for refunding subpar products.
The only statement is that all refunds are considered on a case-by-case basis, and clients need to provide solid reasons and examples to back their claims. Thus, it’s highly improbable that anyone can get a refund here without extra effort and waste of time and nerves.
Loyalty Programs
Our review showed that the company provides discounts to clients. For instance, new clients can get some resumes planet discount codes upon sharing their email addresses. Still, the bonus size is not clarified, and you will find it out only after signing up for the company’s newsletter.
As for the discount coupons or promo codes, our review did not discover any of them online, either on the official website or on external platforms. However, clients seeking more attractive deals are treated to some special packages by ResumesPlanet. Here, if you order a resume + cover letter package, the company gives you a $25 discount for it. Plus, all resume and CV packages are currently available on the website with 15-20% discounts.
Ordering Process
The ordering process is quite simple, as well as the signup and login to the system. The website features an “Order Now” button in the bottom right corner of the main page, prompting you to insert your order details and proceed to order the resume package. A gray icon in the upper right corner serves as a quick entry to the client’s personal cabinet, requiring your email and password for access.
The order may be placed in two ways — either by clicking on one of the available packages in the Services section or by following the “Order Now” button and filling out the ordering form. There you will need to indicate the experience level for your resume, urgency for the document’s completion, service (resume writing, editing, CV, LinkedIn profile, or some packages), and optional services coming at an additional cost.
Payment options are diverse here, as our review revealed. Clients can produce payment with the help of all popular banking cards and with the help of a Wire Transfer.
Contact & Support
As our review showed, the company offers numerous helpful communication channels to clarify any points or get a quick update from support managers. You can utilize a live chat on the website, call its hotline, or contact support via email. Reviews of clients we found online suggest that support is helpful and prompt in answering all inquiries.
Online Reputation
To achieve a truthful, comprehensive review, we have consulted Resumesplanet reviews on social review websites to see what people are saying about the company. The Reddit thread was full of negative comments about the agency’s low professionalism and little help that its writers provided in perfecting the clients’ job search documents. One user also complained of not getting a refund after many irritating and useless revisions. So, the overall Reddit rating for this provider is low.
Reviews of the company on Trustpilot are absent, which is quite surprising, given the time that this company is on the market.
SiteJabber users posted 95 reviews of this service, giving it a total rating of 3.82 stars. This rating makes the company 24th in the website’s overall ranking of resume providers. Its users with positive reviews praise the company’s professionalism and timely completion of documents, while negative reviews deal primarily with the lack of writer expertise and inability to get refunds.
Pros & Cons
Resumes Planet occupies an honorable place among the top resume writing providers online. But is this service indeed as reliable and trustworthy as it claims? Are there any hidden problems or risks about ordering documents for a job search here? In this resumes planet review, we uncover all details of the service’s use to inform clients.
In the process of our review, we have identified the following pros and cons of the company that you should consider before ordering documents there.
Pros:
- A broad range of resume and CV writing services.
- Numerous positive reviews of the company.
- Attractive deals and discounts.
- A client-friendly support system.
- Flexibility in delivery terms.
- Refunds and revisions are available for dissatisfied clients.
- An affiliate program.
Cons:
- Expensive extras.
- A small number of samples are on the website.
- Inability to view specific writers’ samples.
- Numerous negative reviews online suggesting poor writing quality and mistakes in documents.
- Numerous online accusations of the company’s poor compliance with its refund policy.
- No indication of writers’ CPRW certification.
FAQs
Is resumesplanet.com legit?
Yes, it is a legit company officially registered in Cyprus. The provider is based on Limassol, where the dissatisfied clients can address their inquiries and complaints. Still, given the Cyprus-based nature of the company, one can doubt the fact that the agency employs US-based authors.
What do people say about resumesplanet.com?
Resumes Planet reviews differ from one another, and there is no consensual view of the company. Some clients say that the agency helped them much, while others report disregard to revision instructions, multiple errors in the submitted documents, and refusal to process a refund.
What can I order from ResumesPlanet?
Here you can get a full spectrum of services that job seekers typically look for. The company’s experts supply resume and CV writing and editing services, cover letters, and some extras, such as interview tips, KSC, KSAs, resume distribution to hundreds of employment agencies, thank-you, and follow-up letters, as well as e-cover letters.
Is Resumesplanet cheap?
No, it’s hard to call this company’s services cheap as it charges pretty high rates for all types of work. The cheapest resume + cover letter option will cost you $135 (5-day delivery) and $219 (24-hour delivery).
If you want to add thank-you and follow-up letters to the package, this extra will cost you $49 more, and a standard e-cover letter will increase the price by $15. KSAs cost $59.95, and the KSC document is priced at $159.9. Thus, the services may be regarded as priced quite above the average.
Is Resumesplanet safe?
Yes, in terms of web security, the website is totally safe for clients. It has a SecureTrust seal on it, implying that all transactions are safe and protected. Thus, you can conduct online transactions here without any fear of hacks or financial data theft.
Conclusion
Overall, our review revealed that resumesplanet com seems to be a reliable provider of professional documents, such as resumes, CVs, and cover letters, as well as additional job search documentation and services.
Still, with the presence of numerous resumes planet complaints related to documents’ quality and non-provision of refunds, we recommend exercising due caution and consulting the managers about your rights and guarantees before placing an order. You can get high-quality service here, as positive reviews online imply.
But you need to choose a writer carefully, check whether they have the industry expertise you require and understand the whole complex of your rights if anything goes wrong and you need your money back.